Terms & Conditions

In these Terms the following definitions apply:

• “We”, “us”, “our”, “Seller” — [COMPANY_NAME], registered at [COMPANY_ADDRESS], VAT [COMPANY_VAT].
• “Buyer”, “Customer”, “you” — the business entity placing an order through the Site.
• “Site” — the website available at addicting.shop and all subdomains.
• “Goods” — vintage clothing and accessories sold by weight in fixed 9 kg bales.
• “Order” — a request to purchase Goods submitted through the Site.

addicting.shop is a business-to-business (B2B) wholesale platform. Purchases are reserved to legal entities registered for VAT in the European Union, the United Kingdom or another jurisdiction with an equivalent status. Private consumers may not order.

On registration we may require proof of your business status (VAT certificate, company registration, trade licence). We reserve the right to refuse or cancel any order where we are unable to verify the Buyer’s business credentials.

All Goods sold on addicting.shop are second-hand vintage items. By their nature they are not new and may show signs of previous use: small stains, minor repairs, fading, odours or sizing inconsistencies are to be expected.

Our grading system (A / B / C) provides an indication of the average condition of items in each bale but does not guarantee the condition of any individual piece. Photographs shown on product pages are representative and not item-specific.

All prices are expressed in Euros and exclude VAT, which is added where applicable at checkout. Prices exclude shipping costs unless expressly stated.

Prices are subject to change without notice, but orders already accepted will not be affected. Tiered volume pricing may apply and is shown on each product page. Special quotations issued by us in writing are valid for 14 calendar days.

Your Order constitutes an offer to purchase the Goods. A binding contract is formed only when we issue a written order confirmation (automatic email confirmation is considered an acknowledgement, not acceptance).

We reserve the right to refuse any Order at our discretion, including in cases of stock unavailability, pricing errors or failed credit checks. In such cases any payment received will be refunded in full.

Accepted payment methods are bank wire transfer, credit card (via Stripe) and other methods displayed at checkout. Payment is due before dispatch unless we have agreed different credit terms in writing.

Late payments accrue interest at the rate provided by Directive 2011/7/EU. Goods remain our property until full payment has been received (retention of title).

We ship throughout the European Union, the United Kingdom and select third countries using third-party couriers. Estimated delivery times are indicative and not guaranteed. Actual shipping costs are calculated at checkout based on weight, destination and carrier.

Risk of loss or damage passes to the Buyer upon delivery to the carrier (Incoterms: EXW / FCA, depending on service). Any visible damage must be noted on the proof of delivery and notified to us within 48 hours with photographs.

Given the wholesale nature of the Goods and for hygiene reasons, opened bales are not returnable. Unopened bales may be returned within 14 days of delivery at the Buyer’s cost, subject to our prior written authorisation.

In case of manifestly defective or non-conforming bales (e.g. wrong category, significantly below the declared grade), notify us within 7 days of delivery with photographs. We will, at our discretion, replace, credit or refund the affected Goods.

The content of the Site — including logos, photographs, texts, the grading system and design elements — is owned by [COMPANY_NAME] or its licensors and is protected by intellectual property law. You may not reproduce, distribute or commercially exploit the content of the Site without our prior written consent.

Individual vintage garments may bear trademarks of third parties (brands). Those rights belong to their respective owners and are not transferred by the sale of second-hand Goods.

To the maximum extent permitted by law, our aggregate liability towards the Buyer in connection with any Order is limited to the price paid for the affected Goods. We shall not be liable for indirect or consequential losses, including loss of profits, loss of business opportunity or damage to reputation.

Nothing in these Terms limits liability for fraud, gross negligence or matters which cannot be excluded by law.

We are not liable for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, war, strikes, pandemic restrictions, interruption of logistics networks or acts of public authority.

These Terms are governed by the laws of Italy. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of [COMPANY_ADDRESS], unless mandatory consumer protection rules provide otherwise.

The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.

For questions about these Terms, please reach us at [COMPANY_EMAIL] or through our contact page.