Due to the nature of wholesale vintage clothing, returns on standard sorted bags are not accepted unless the order is significantly different from what was described. If you receive items that don’t match the listed category, quality grade, or approximate weight, please contact us within 48 hours of delivery with photos and a description of […]
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Attualmente spediamo nel Regno Unito, in Germania, in Francia e nei Paesi Bassi. Stiamo espandendo attivamente la nostra rete di consegna e prevediamo di aggiungere altre destinazioni europee nel prossimo futuro. Se il tuo Paese non è elencato, contattaci: potremmo essere in grado di organizzare la spedizione caso per caso. […]
Absolutely! We welcome buyers to our warehouse where you can browse, inspect, and handpick items directly from our stock. Warehouse visits are by appointment only to ensure a quality experience and dedicated attention. You can book your visit through our online booking system — simply select a date and time slot that works for you. […]
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Grado A (Premium): Articoli in condizioni eccellenti, senza difetti visibili, macchie o danni. Si tratta di capi pronti per la vendita al dettaglio, che possono essere esposti direttamente sull’appendiabiti. Grado B (Standard): Articoli in buone condizioni con lievi segni di usura. Potrebbero richiedere una leggera stiratura o piccole riparazioni prima della rivendita. Grado C (Valore): […]
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We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers (SEPA for EU customers). For recurring B2B customers, we can also arrange payment on approved trade terms with NET 30 invoicing. All online transactions are secured with SSL encryption to protect your data. […]
Our minimum order starts at a single bag (approximately 10 kg). We offer various bag and box sizes to suit different business needs, from starter packs for new resellers to bulk orders for established shops. Larger orders benefit from tiered pricing discounts — the more you order, the better the price per kilogram. […]
Yes. Every order comes with a proper commercial invoice that includes full VAT details. For EU-based businesses with a valid VAT number, the reverse charge mechanism applies for intra-community transactions, meaning no VAT is charged on the invoice. Make sure to enter your VAT ID during checkout or in your account settings to receive the […]
If your order arrives with visible shipping damage, please document the issue with photos immediately upon receipt — before opening or disturbing the packaging if possible. Contact our support team within 48 hours. We’ll work with the shipping carrier to resolve the claim and offer either a replacement shipment, partial refund, or full refund depending […]
Orders are typically dispatched within 2–3 business days. Delivery times vary by destination: UK orders usually arrive within 3–5 business days, while continental European deliveries (Germany, France, Netherlands) take 4–7 business days. You’ll receive a tracking number via email as soon as your order ships so you can follow it every step of the way. […]
We offer volume-based discounts to reward larger orders. The more you buy, the lower your price per kilogram. Our pricing tiers are clearly displayed on each product page. For example, ordering 5+ bags of the same category may reduce your cost by up to 15%. Custom quotes are available for very large or recurring orders […]